Explorers have always looked West for what's next
A REGION · A VISION · A FOCUS · A MINDSET
HOW WE HELP
Do any of these sound familiar?
We help you identify the root causes and chart a clear path forward.
Spending too much time on manual work?
Process & automation
Business is growing, but operations can't keep up?
Scale & operations
Curious about AI, but not sure how to move forward?
AI strategy & adoption
WHAT WE DO
We align your people, processes, and technology around the outcomes you care about.
STRATEGY
Chart your path forward
We unpack your goals, opportunities, and challenges, and together we build an actionable roadmap with clear priorities, owners, and dates.
EXECUTION
Turn the plan into reality
When the plan needs to become real, we stay on to see it through.
Lead We run the program and keep it on course
Build We deliver the work
Support We stay close after launch, as things change
HOW WE DO IT
Specialists by trade, one team by design
We stay deliberately narrow. For everything else, we bring in a curated network of experts spanning a range of industry and technology domains.
Salk Institute courtyard, La Jolla. Photo by Adam Bignell on Unsplash.
HOW WE WORK
Different by design
100% ownership of the result
Accountability
If a task slips or a deliverable doesn't meet your expectation, we'll make it right.
0 timesheets to review
Outcomes, not hours
We agree on the definition of done and plan around that, not time sheets.
1 team from scope to finish
You work with us
Out West stays engaged from start to finish, from scoping the work through completion.
CLIENT STORIES
Work we've done
ASSET MANAGEMENT
Creating clarity across a complex portfolio
An evidence-based assessment to inform technology investments
Led 25+ stakeholder interviews and workshops
Assessed 170 applications across 3 recordkeeping platforms
Created shared understanding of operational stability and strategic readiness
Prioritized foundational AI enablers and dependency risks
SEMICONDUCTORS
Designing an AI-first marketing organization
More output and adaptability, with a team upskilled for a new way of working
Conducted process review, capability measurement, and org redesign
Mapped workflows and built a backlog of AI use cases
Selected and ran technology pilots to measure efficiency gains
Delivered a new operating model, roles, and tool plan
LIFE SCIENCES
Unifying the customer experience post-merger
Won an eHealthcare Leadership Award for Best Overall Internet Site
Implemented new design across customer-facing sites, powered by Adobe technology
Created a common taxonomy of product categories and services
Streamlined content delivery within legal and regulatory compliance
Increased site visitors by 44% and organic clicks by 6,500%
CONNECT WITH US
Let's talk about where you are and where you want to go
We'd love to hear about your situation and see if we're the right fit for the work ahead.
Henry Heisler
Eric Harvie
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